Case Studies

Association of Public Service Excellence (APSE)

APSE and Scancapture are continually conducting surveys at leisure centres across England as part of the Cultural block of Comprehensive Performance Assessment (CPA). Almost 100 leisure centres have now taken part in user profile and user perception surveys.

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Cargill Meats Europe

For the last 5 years Scancapture have conducted Cargills Engagement Survey. The aim of the survey is to help create an environment in which all members of staff can work effectively, gain personal satisfaction and be given the opportunity to develop, making Cargill Meats Europe a great place to work.
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Fabrick Housing

Middlesbrough based Fabrick Housing Group (formerly Erimus Housing) have been using Scancaptures services to design, print, process and analyse data on a daily basis from 9 different tenants questionnaires, to help them to offer ? rst class affordable properties where people want to live.
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Glyndebourne Productions Ltd

Glyndebourne employed Scancapture to scan a backlog of 20,000 of their Members Gift Aid declarations as part of a drive to create a new Gift Aid recording system incorporating Tessituras Membership Database software and was successfully completed within 2
weeks. Scancapture keep records up-to-date and continue to scan Glyndebournes newly completed Gift Aid and Direct Debit documents on an annual basis.
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Haven Holidays

Haven have a commitment to total customer satisfaction and in 2008 Scancapture were contracted to process all of their Parks guest satisfaction survey forms and caravan owners questionnaires. Over 50,000 survey forms were processed by Scancapture, which provided useful data for Haven to produce their own internal reports.
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John Lewis Partnership

John Lewis and its sister company Waitrose have once again chosen Lancashire based Scancapture Ltd to process and report on their annual Partner Survey for 2009. This years Partner Survey will involve 230 branches and 69,000 Partners being surveyed in just 8 weeks.
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Monmouthshire Housing and Social Services

For the last 6 years Monmouthshire Social and Housing Services have used Scancapture to send out, process and provide results from data captured from over 3,000 service users.
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Norwich University College of the Arts

Scancapture has processed the NUCA Annual Student Feedback Questionnaire for the last successive 5 years. The 20 page questionnaire covers all aspects of University life including Student Welfare, Financial advice (including bursaries, Access to Learning Funds), Disability and Dyslexia advice and support, Independent counselling service (through The Norwich Centre), Accommodation and Welfare advice and support for International students.
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