About

At Scancapture we believe our professional and friendly service sells itself. We see ourselves as an effective extension of your business. And that’s why we offer one of the most comprehensive and effective survey, data capture and document management services available in the UK today.

“Thank you Scancapture for providing us with lots of insight and feedback about the thoughts of our employees. We will definitely be looking at repeating... Read More

Lanway Corporate Business Systems

“After four years conducting the survey in-house, we chose to outsource the staff survey and questionnaire to specialists, Scancapture, after considerable change in the business.... Read More

Bensons For Beds

“We have previously used our own customer appraisal forms, and had very little response. I was very encouraged by the method and response Scancapture received... Read More

Verifyne Plastic Products Ltd

“Thank you so much for all your help. I expect we’ll be using a lot of that data for the next few years.” Read More

Student Volunteering England

“Thanks a lot for the reports you sent me, they look really good.” Read More

Ricochet, London

“Senior staff here appreciate the charts you have produced and we have certainly appreciated your helpfulness and efficiency.” Read More

Norwich University College of the Arts

“Quick and speedy delivery. Flexible with us regarding our changing timelines. Great follow up service on tweaks and changes we wanted to make to our... Read More

Concern Worldwide

“Scancapture have undertaken two jobs for us; scanning questionnaires and scanning Gift Aid Declarations. The service given has always been first class and undertaken in... Read More

Sight Savers International

“I don’t personally have another company to compare this service to but Scancapture seems very efficient with a high standard of work. The communication between... Read More

The British Museum

“The whole team have been extremely helpful throughout the whole project. The price was very competitive and the quote was straight-forward without hidden charges. We... Read More

Campaign to Protect Rural England (CPRE)

Scancapture Ltd was established in 2002 by Founder and Managing Director Steve Smith. Steve’s passion for providing a flexible, innovative and responsive survey and data processing service has seen the business grow considerably and we’re now recognised as one of the leading companies within the sector.

Over the last ten years, Scancapture has secured contracts with some of the UK’s most recognisable companies, organisations and charities. We have extensive experience across a broad range of market sectors, where we’ve proven the value of our services and delivered great results.

Why customers choose Scancapture:

• Total Flexibility – We always work around your objectives & timescales
• Full Service – We have the experience & resources to manage your projects from start to finish
• Communication & Control – We always provide you with regular updates at agreed intervals
• Innovation – We use the latest technology to process your data quickly & accurately

Excellent customer service is at the heart of everything we do, and we provide a choice of solutions and services to suit the needs and budget of every business.

Our Senior Team

Steve Smith always wanted to be his own boss, so he took the plunge and founded Scancapture in 2002. Steve not only brings over 20 years data capture and document management experience to his business but also a genuine and determined passion for improving employee and customer engagement.

For over 10 years, Steve has spearheaded developments in survey and data collection techniques to produce measurable systems that change how businesses connect with their clients and employees. Despite being fundamental to a business’s overall performance, many companies choose to overlook these areas resulting in low staff morale and poor service delivery.

As an engagement pioneer, Steve Smith is now at the heart of the government’s flagship ‘Engage for Success’ initiative. As a key expert on the review panel for the White Papers and Thought Leadership Papers committee, Steve’s vast experience and portfolio of studies has made him a leading authority on how engagement can improve productivity, performance and profitability.

Steve’s background in producing effective, balanced and insightful employee surveys and reports is a key element of the Engage for Success directive. His simple yet pragmatic approach to eliciting useful and measurable data will allow this project to make a sustained impact on the UK labour market and leave a lasting legacy for investment in skills and innovation.

Janet Rompca brings 20 years’ operational management experience to the business, and she thrives on delivering the best customer service. Client management and client satisfaction are at the top of her priorities and she enjoys the challenge of working on each unique client project.