Holiday, Leisure & Travel

Reputation is everything, which is why customer feedback is so vital to the holiday, leisure and travel industry. Understanding what you do well, or not so well, should be a priority. If your customers aren’t recommending you then whether you’re running a single hotel or national chain, you need to know. Regularly collecting and acting on feedback will help ensure you’re meeting the high standards customers expect.

“We were looking for a company to partner with to improve and enhance our Employee Engagement Levels. This is the first time we have conducted... Read More

acdc Lighting

“Our experience of partnering with Scancapture has been nothing but positive. A proactive – or ‘can do’ – attitude goes a long way. When this... Read More

James Cropper plc

“A helpful approach. Always there to advise and support. Helped with questionnaire content and layout which we needed. Fast turnaround of the results.” Read More

John Turner Construction Group

“Thank you Scancapture for providing us with lots of insight and feedback about the thoughts of our employees. We will definitely be looking at repeating... Read More

Lanway Corporate Business Systems

“After four years conducting the survey in-house, we chose to outsource the staff survey and questionnaire to specialists, Scancapture, after considerable change in the business.... Read More

Bensons For Beds

“We have previously used our own customer appraisal forms, and had very little response. I was very encouraged by the method and response Scancapture received... Read More

Verifyne Plastic Products Ltd

“Thank you so much for all your help. I expect we’ll be using a lot of that data for the next few years.” Read More

Student Volunteering England

“Thanks a lot for the reports you sent me, they look really good.” Read More

Ricochet, London

“Senior staff here appreciate the charts you have produced and we have certainly appreciated your helpfulness and efficiency.” Read More

Norwich University College of the Arts

“Quick and speedy delivery. Flexible with us regarding our changing timelines. Great follow up service on tweaks and changes we wanted to make to our... Read More

Concern Worldwide

We work with some of the UK’s leading companies:

  • ✔ Customer Surveys
  • ✔ Staff Surveys
  • ✔ Industry Benchmarking
  • ✔ Document Scanning