Online & Email Surveys
An online survey is the best way to capture valuable information fast. Requests are issued via email and surveys are completed using our online system which processes responses in an instant. It’s an all-round secure, easy and efficient option…
An electronic survey can give you immediate insight into what your staff are thinking and feeling so you can quickly assess the impact on performance or morale. And with our online survey service, the whole process is professionally managed:
- ✔ Complete end-to-end online survey service
- ✔ Fully branded emails & online survey database if required
- ✔ High response rates – up to 90%
- ✔ Extensive choice of report & data formats
- ✔ 20 years’ experience in question & survey design
We make online staff surveys easy
1. EXPERIENCED SURVEY DESIGN & PRODUCTION ▼
Online surveys can be as simple or sophisticated as your organisation needs. With 20 years’ experience in asking the right questions, we’ll ensure the data collected delivers the information you need. With our online survey tools, we can create everything from a simple employee feedback form through to surveys that investigate more complex topics such as change management, appraisals, stress management and others.
And even though it’s a digital survey, we can still incorporate all your company branding into the design – so it looks professional and seamless to your employees.
2. EFFECTIVE SURVEY DISTRIBUTION & LOGISTICS ▼
Our research shows that staff will respond better to surveys issued independently and anonymously – a service which our online survey tool allows us to provide. We can send out from our own system, including an explanation about the survey, together with a link to an online survey system, within the covering email. We can also offer a selection of survey tools including our own bespoke system – so we’ll always have the right solution for your requirements.
If employees have limited access to the internet then we can advise you on alternative survey methods.
3. STATE-OF-THE-ART DATA CAPTURE ▼
Online survey responses are collated instantly by our system and it’s easy to track response rates too.
4. IN-DEPTH DATA ANALYSIS & QUALITY CONTROL ▼
Once all your surveys are collected, the real work begins. Our experienced team analyses the results so you don’t have to. As part of the analysis we’ll also add real value by:
Highlighting opportunities where your organisation can improve
- Promoting what your organisation does well
- Providing historical trends (where applicable)
- Benchmarking your data against your industry
We also colour code comments: RED for urgent, PINK for serious but not urgent and GREEN to highlight particularly positive feedback. As part of our service and at no extra cost, we’ll immediately notify you if any feedback requires urgent action to be taken.
When you have reliable information at your fingertips it removes the assumptions and preconceptions management may have about staff. And that means you can really get to know your organisation inside and out.
5. EXTENSIVE REPORTING & PRESENTATION ▼
However you need your data presented, we can do it. We provide an extensive choice of reporting of file formats so you can share the survey results easily with senior management and staff. And if you’re not sure, then we have a number of template tables and graphs that will offer great visual representation of your data.
We can also produce a comprehensive Executive Summary Report for your senior management team.
To find out more about online surveys contact the Scancapture team today on 01254 697 110