customer feedback

Customer relationship surveys that ask the right questions to shape your marketing strategy

customer survey surveys from scancapture

Customer relationship surveys have shown that 83% of UK Business leaders believe that their customers are the biggest driving force of change. We all know…

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Questionnaires to measure customer satisfaction

Scancapture

Questionnaires to measure customer satisfaction are absolutely vital to improve your business. All businesses come into contact with questionnaires whether it is a standard customer…

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Focus Groups to improve customer satisfaction and employee engagement

Scancapture

Focus Groups are sometimes the only way to really know what customers and staff are thinking – by asking them in person. Telephone surveys and…

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